Role purpose:
The role involves overseeing public affairs, encompassing regional government relations, CSR initiatives, management of regional media relations, coordination of regional activities, community engagement, support for ESG implementation, liaison with regional administration including law enforcement agencies and acting as the representative of Safaricom Ethiopia in the region. The primary objective is to support the company in achieving its commercial strategy while proactively managing operational risks, thereby contributing to Ethiopia's digital transformation goals. This position demands a strategic approach to security management and external relations to safeguard and promote the company's interests through effective communication, risk mitigation, and adherence to regulatory standards
Reports to: Chief External Affairs Officer
Key accountabilities and decision ownership:
- Develop and implement the Public Affairs strategy to advance Safaricom Ethiopia’s Policy Priorities, CSR, and ESG initiatives in the region.
- Cultivate and sustain relationships with communities, regional authorities, media agencies, and law enforcement to support operational objectives.
- Support Business Units i.e Technology Commercial, EBU etc.. in achieving regional business KPIs.
- Foster productive relationships with local government offices to mitigate operational challenges.
- Provide External Affairs perspective and detailed reports on overall business updates on asset protection, network rollout and commercial activities.
- Maintain a comprehensive stakeholder engagement map.
- Execute CSR initiatives, manage grievances, and support ESG implementation within communities.
- Oversee physical and personnel security for Safaricom Ethiopia’s facilities and regional staff.
- Design, implement, and manage access control, perimeter security, and surveillance systems.
- Investigate and resolve issues impacting company assets, facilities, staff, and documents. Core competencies, knowledge, and experience: Business Competencies:
- Consciously takes steps to make the most of every conversation/interaction.
- Identify areas of intervention that can positively influence the regional government and the community that enable the business operation.
- Identifies people’s needs, interests, and motives to be able to influence the decisions they make.
- Communicates simply to excite and engage people.
- Proactively adapts own style and approach to build rapport, and work with the regional team more effectively.
- Identify and proactively mange any issues that affect the business. Operational Excellence:
- Targets effort and resources on high[1]value, high-impact activity.
- Staying updated on laws and regulations that affect the operation of the business and proactively adapting strategies to remain compliant.
- Maintain the relationship with the regional government and proactively engage them.
- Focuses on achieving maximum performance and driving continuous improvement. - 2 - C2 - Restricted Information
- Collaborate with Health & Safety Manager on health and security investigations.
- Coordinate bi-annual awareness briefings at all company facilities with contracted Security Risk Management Consultant.
Must have technical / professional qualifications:
- Bachelor's degree in in Political Science, Law, Economics, Communication or similar discipline ·
- More than 8 years of experience in similar/ related role in government or a corporate entity
- Good relationships with stakeholders in the region including law enforcement agencies
- Professional usage of the region’s working language
- Must know the socioeconomic and political situation of the region and preferably work in the region.
- Experience in community engagement in the region.
How To Apply:
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the career portal and then Click on the apply button. Remember to attach your resume. The closing date for receiving applications is Thursday July 25, 2024.