About the job Reception-cashier
Purpose of the Job: - Serve as the first point of contact and handle all guest inquiries in a professional manner, provide relevant information, collect cash and handle day-to-day front office duties and responsibilities.
Duties and Responsibilities
- Greet all clients with strong communications skills and customer management courtesy.
- Direct visitors to the appropriate direction in a professional and polite manner.
- Communicate and handle incoming and outgoing communications using email and phone.
- Coordinate activities around the reception area and maintain the office environment clean & tidy.
- Prepare payment requisition and process payments and invoices for different services.
- Ensure all office files are managed according to confidential and internal processes.
- Review and summarize administrative reports, minutes and contract documents as required.
- Ensure clients are well informed about our service and way of delivery including respective fees.
- Deduct withholding tax from payment as per the prevailing law & summarize on the tax sheet.
- Prepare and settle monthly tax dues on time to the appropriate tax revenue office.
- Prepare timely petty cash replenishment documents against the cash count balance.
- Make a timely cash collection and make deposits in a proper bank account and attach the slip as part of the settlement document.
- Ensure the daily sales amount is reconciled against the sales summary on a daily basis.
- Other tasks assigned by supervisor.
Requirements
Academic qualification
- Degree/Diploma in Front Office Management, Customer Management, Accounting or other related fields.
Additional qualifications
- Able to communicate verbally and in written format to all organizational levels.
- Ability to understand the needs of a client/visitor.
- Ability to work in a fast-paced environment.
- knowledge of MS Office, including sales software.
- Ability to work in a team and has excellent communication skills.
- Self-motivated and sales oriented.
- Someone who comes across as positive and can provide exceptional receptionist service.
- Preferably with previous experience in a customer service position and good knowledge of cash registers operation.
Years of experience: Minimum of 3+ years, specifically in the service sector is an added value.
Salary: As per the Company Scale