Role purpose:
Reporting to Regional Sales Manager, this position holder will play a crucial role in expanding our customer base and increasing market share. Your primary focus will be on acquiring new individual & SME customers and driving revenue growth through effective sales strategies.
· Continuous updates on the new products and offers and training to the sales team, TDRs, and BAs.
· Overall responsibility for revenue growth and acquisition of SMEs and SoHos within the assigned Territory using partners.
· Responsible for defining, developing, and executing plans to acquire and retain SMEs and SoHos within the region using Partners. This will involve growing the SME/SoHo revenue, reducing customer churn, and ensuring seamless end-to-end service delivery in the trade.
Key performance indicator:
Core competencies, knowledge and experience:
Business Competencies:
Creativity and Innovation
· The ability to think creatively and come up with innovative approaches to acquire new customers and drive sales growth. This includes being able to identify new market opportunities and develop unique selling propositions.
·
Business Know how
· Business Know-how: Strong business acumen and understanding of market dynamics. This includes knowledge of industry trends, competition, and customer needs to effectively position our products/services and drive customer acquisition.
·
Working with Change
· Working with Change: The ability to adapt to and embrace change in a fast-paced and dynamic business environment. This includes being flexible, proactive, and open to new ideas and approaches.
·
Project and Programme Management
· Project and Programme Management: Proficiency in project and program management principles and practices. This includes the ability to effectively plan, execute, and monitor acquisition campaigns and initiatives to ensure they are delivered within scope, budget, and timelines.
·
Functional Competencies:
· Excellent interpersonal and communication skills to effectively interact with customers and team members.
· Strong negotiation and persuasion abilities to close deals and meet acquisition targets.
· Ability to work independently and collaboratively in a fast-paced and ever-changing environment.
- A bachelor's degree in business, marketing, or a related field is preferred, but not mandatory.
- Proven experience in sales and customer acquisition, preferably in the telecom industry.
- Self-motivated and goal-oriented individual with a proactive and results-driven mindset.
Must have technical / professional qualifications:
Desired
- Bachelor’s degree in business administration, Marketing, or a related field
- 2-4 Years experience in FMCG
- Proficiency in using relevant sales tools.
- Previous experience in customer acquisition or sales roles.
·- Proficient in using sales tools to track and manage customer interactions.
Optional
· Professional certification in Sales or Marketing (desired)
Financial Responsibility:
· Responsible for achieving sales targets and contributing to revenue growth.
· May be responsible for managing and optimizing acquisition budgets.
· May be involved in pricing strategies and negotiations to maximize profitability.
Direct reports:
· Customer Acquisition Representative
- Fluency in the local language essential.
How To Apply
If you feel that you are up to the challenge and possess the necessary qualification and experience, kindly proceed to update your candidate profile on the career portal and then Click on the apply button. Remember to attach your resume.
The closing date for receiving applications is Thursday, 31st October 2024, 5:30 pm.